Submitting A Bug Report

[admin]

When submitting a bug report, please be sure to include the following information:

• What product are you having a problem with?
• Description of the problem and/or symptoms.
• How can we re-create the same problem?
• What was the expected result?
• What was the actual result?
• Date and time this occurred.
• If available, the ROOM NAME of the session.

With this information, we will re-create and troubleshoot your issue. If room name is included, we are also able to review system logs, which can be very helpful in troubleshooting media errors.